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"Staff very good "

"Awesome hotel! "

"It was very goot time perfect place friendly staff"

"Great location, all the staff were really lovey. Food was fabulous. Would come back again. We had a misunderstanding with couple of the independent businesses onsite, and I was impressed that the hotel advocated for us and solved the problem for us. I felt super safe. Thank you. El Gouna is my new favourite holiday destination from now on."

"This was genuinely one of the finest hotel stays we’ve experienced. From arrival to departure, every aspect exceeded expectations. The location is absolutely ideal—perfectly positioned to access everything El Gouna has to offer. The resort itself delivers everything you’d expect from a premium five-star property: beautifully appointed suites, excellent dining options, and most importantly, a team of staff who genuinely care about guest satisfaction. Special recognition must go to Ms Nermeen and the entire Guest Experience Ambassador team, who provided exceptional, personalized service throughout our stay. They were consistently attentive—anticipating our needs, answering questions promptly, and going well beyond standard service to ensure we had a memorable experience. We would return without hesitation. Highly recommended."

"Spacious room and comfy bed. The bathroom flooded from the shower thou and it was noisy at night from the ACs. The ladies at reception were very helpful and polite. The agreement with the beach club is good for pool and beach access and with Ollies restaurant to have a small discount. Good pricing for what it offers. I would recommend and go back."

"Amazing place to stay staff and amenities Where a 10"

"Excellent! Great service, nice rooms, amazing swimming. "

"The room was nice clean and spacious, you can see the luxury as soon as you enter, the staff were very helpful and friendly, pools were big but I complaint is that the biggest one wasn’t heated, beach was right next to the hotel making it a plus but overall I’ve really enjoyed the experience "